Email id: aghosh at iihs dot ac dot in
Ahona Ghosh is a Consultant – Communications at the Indian Institute for Human Settlements – India’s first prospective National Innovation University addressing challenges of urbanisation through an integrated programme of education, research, consulting and advisory services.
Education:
- Post Graduation – Comparative Literature
- BA English (Honours) – Muralidhar Girls College, Calcutta university
- Diploma in PR & Business Communication Pittman – UK
- Senior Cambridge – Physiology, Psychology, English (elective)
At IIHS, Ahona is responsible for developing a one-point communication and knowledge centre aimed at educating students, professionals, Indian academia and corporates about IIHS.
Ahona is an independent trainer, having worked with leading hospitals, retail outfits, academia, pharmaceutical and IT companies amongst others. She has completed a short term project on customer interaction at Pantaloons and a long-term contractual assignment at Lifeken – Lifetime Health Care. Ahona specialises in soft skill training, customer communication and patient relationship management. Her fourteen year journey in training college graduates to C-level executives include business communication classes and interview skills trainings at the Manipal School of Nursing, the Swiss Graduate School of Management and IISc among others.
Ahona started her career teaching communicative English before moving into skill-training and development. Her specialisation in patient relationship management started in 2000 when Ahona joined Medybiz as their National Head of Patient Care Management. It was here that she started developing training programs specifically dealing with various aspects of PRM which includes compliance and governance issues.
Ahona has undergone a short executive course conducted by NIIT and has also received a certificate for the course ‘Emerging Business – retailing concepts in lifestyle, healthcare, hospitality, travel and telecom’ conducted by the Vocational Academy.
Ahona enjoys music. She has been a regular artist with All India Radio (AIR) and an announcer and interviewer with Door Darshan, Kolkata. She continues to engage in cultural activities and is often invited to chair various community functions in Bangalore.